Case Management & Advocacy Specialist Position Available

Job Opportunity at the DC Center for the LGBT Community

The DC Anti-Violence Project of the DC Center for the LGBT Community is seeking a community-based trauma-informed mental health professional to provide case management services to and advocacy for LGBTQ+ survivors of trauma, violence, and abuse in the DMV area. The position also involves community leadership in facilitating community meetings/activities and in networking with and educating survivor services providers, to strengthen the appropriate and effective response of LGBTQ+ competent service provision to LGBTQ+ trauma survivors. Exceptional interpersonal, ethical, intercultural and client care skills are required. Fluency in both Spanish and English, expertise in transgender and gender non-binary and BIPOC issues and/or clinical licensure are a plus. Familiarity with TheraNest or other EHR systems is also a plus. Experience in providing telehealth via Zoom HIPAA-compliant video platform is desired, as the position includes virtual and in-person service provision.

CMA Specialist Position summary:

Since 2002, The DC Center for the LGBT Community has implemented a mission of educating, empowering, celebrating, uplifting and connecting the lesbian, gay, bisexual, and transgender community of Washington, DC. The Case Management and Advocacy (CMA) Specialist position helps to achieve this mission by providing case management and advocacy support services to LGBTQ+ survivors of violence, crime, and trauma. These services are available free-of-charge to our community members due to grant funding from the Office of Victim Services and Justice Grants (OVSJG). The CMA Specialist will work with community members and clients individually via email, phone, HIPAA-compliant Zoom and in person, and as a member of the Behavioral Health Services (BHS) team, supporting two licensed mental health clinicians in connecting BHS clients to needed services. The CMA Specialist will also facilitate the monthly meetings of the DC Anti-Violence Project (DCAVP) and related community based violence intervention, education and advocacy activities. The person who fills this position is also responsible for assisting on other related projects, such as record-keeping for the quarterly/ annual reporting and management of the OVSJG grant, outreach and education in the LGBTQ+ community, and assisting the mission, vision, and values of The DC Anti-Violence Project (DCAVP). There is limited funding available for professional development, and to assist with costs of renewing DC & MD licenses, if applicable. The CMA Specialist will assist with administrative needs as determined by the BHS/DCAVP Project Manager and report to the Executive Director. 

Special Skills:

The CMA Specialist must have at least 2 years’ experience working as a trauma-informed case manager and advocate with a diverse client population. They must have a demonstrated ability to work with LGBTQ+ adults, to work well as a team member, to problem solve and communicate at all levels verbally as well as in writing. Exceptional interpersonal, ethical, intercultural and client care skills are required. Must be self-motivated, ethical, and be able to build and maintain relationships with clients, colleagues and with key stakeholders in the larger victim-serving network of Washington, DC. The ideal candidate will have prior nonprofit experience and crisis assessment, intervention and referral experience. Fluency in both Spanish and English, expertise in transgender and gender non-binary and BIPOC issues and/or clinical licensure are a plus.

CMA Specialist Functions and Duties

  • Be the point of contact and initial assessment for requests for mental health assistance and triage the requests as appropriate for referral to BHS clinicians and case management and advocacy to relevant providers within the District networks of care
  • Provide trauma-informed and interculturally competent case management assistance to DCAVP BHS clients (LGBTQ+ survivors of trauma, violence and abuse) in accessing appropriate organizations and providers for services beyond the parameters of mental health counseling offered by the DCAVP BHS Therapists
  • Provide email/phone/drop-in and virtual response to and follow-up with LGBTQ+ clients’ requests for advocacy, info & referral and warm-handoffs to wrap-around services in the District
  • Provide LGBTQ+ clients in crisis necessary crisis intervention, consultation and referrals to appropriate support systems (safety plans, hospitalization, referrals, etc.) as well as connection into BHS individual and group counseling services as appropriate
  • Build and maintain the BHS Providers List of LGBQ, TGNC, BIPOC competent, trauma-informed, culturally diverse mental health clinicians who are affordable and accessible for low-to-no income LGBTQ+ clients seeking long-term counseling services
  • Facilitate the monthly meetings of the DCAVP and manage the DCAVP listservs and social media outreach and advocacy activities, working in partnership with DCAVP community members to further the mission, vision, and values of the DCAVP
  • Write and coordinate DCAVP response for Community Impact Statements to support hate bias cases, in partnership with the the MPD LGBTSU and USAO, and public relations response as needed
  • Coordinate and/or represent the DCAVP at LGBTQ+ expert community collaborations and consultations with the partnering organizations in the continuum of services in the District (including VAN, VPART, HBTF)
  • Be the point of contact for requests for DCAVP collaboration and expertise on community programs and policy committees (such as the VAN, VPART, DCAVP, HBTF and others) and for requests for LGBTQ+ competency education and training for community organization professionals in LGBTQ+ issues and best practices for service provision
  • Build the District’s statistical knowledge base about crimes against and effective services for LGBTQ+ residents by designing client services and events evaluation processes and performing research and analysis of statistics culled from clients and feedback to assist in program development, funding requests and requests for informational statistics
  • Assist with keeping clinical statistical data, implementing and analyzing client evaluation feedback and writing quarterly reports and other grant deliverables for the OVSJG grant throughout the fiscal year, as determined by the BHS/DCAVP Project Manager
  • Assist in the management of the Direct Client Assistance program, a fund of resources to assist LGBTQ+ survivors in securing technology, internet connectivity, training and transportation to be able to consistently and safely access support services
  • Collaborate with DC Center staff to provide community-based education and outreach opportunities in line with OVSJG DCAVP grant requirements 
  • Keep a current schedule and accurate records of all clinical and non-clinical interactions in the systems in use by the DC Center and BHS team
  • Work well with a diverse staff team to facilitate an open, supportive and warm environment for all individuals who connect with The DC Center and represent the DC Center professionally within the community.

Salary range is $48,000-50,000.

Position includes health insurance, vacation and personal leave benefits.

Position is grant-funded on an annual basis (Oct 1, 2022 through Sept 30, 2023).

To apply, please send resumes and cover letters to supportdesk@thedccenter.org.

Applications received by Mon, Sept 26, COB, will receive priority review.

DC Center Reopening FAQ

As we reopen, the DC Center is doing our best to meet the needs of our community while creating a safe environment for our staff, volunteers, and visitors. Please see below some of the information available about our space, our meetings, and other questions. We will update this information as necessary as the situation changes or we understand better what information people are looking for.

 

What are The DC Center’s hours of operation?

  • Mondays through Fridays from 12pm to 6pm
  • Saturdays from 11am to 3pm
  • Sundays are closed

 

Are support groups/meetings meeting in-person, virtually or hybrid?

Based on surveys and conversations with peer group facilitators and participants and abiding by social distancing guidelines, we are offering a hybrid (physical with webstation for Zoom) option for some while a completely virtual option for others, at each groups’ discretion. The information is available on the event sign-up for each group (easily found via: thedccenter.org/calendar

 

Which groups/meetings, and when, are offering a hybrid (in-person with webstation) meeting option? (This list subject to change as groups choose to return to the DC Center’s offices)

Fridays: Tea Time from 2 – 4 pm.

2nd Tuesday: Coming Out Group from 7 to 8:30pm.

2nd & 4th Wednesdays: Job Club from 6 – 7 pm.

3rd Saturdays: KhushDC from 1:30 to 2:30pm.

4th Saturdays: Black Lesbian Peer Support Group from 11 am – 1 pm

 

Which groups/meetings, and when, are offering a virtual (Zoom) only meeting option?

Any groups not listed above are meeting virtually.

Can I just walk-in to participate in a hybrid support group/meeting?

Currently, the Center is unable to accommodate walk-ups for peer support groups. Registration in advance will be required for peer support group meetings. Information in this regard will be circulated among peer support group leaders and participants as well as be listed on the Center’s website.

 

Are therapy meetings still being offered at the Center?

At this time all mental health therapy groups and sessions are remaining virtual via HIPAA compliant Zoom due to the continuing rates of COVID-19. A hybrid model of virtual and in person therapy services will be re-evaluated once the pandemic conditions permit safe in-person meeting.

 

When is the Center expected to open back up and what are some of the processes?

  • Monday October 4th; Monday through Friday 12 to 6pm; Saturday 11 to 3pm.
  • CyberStation social distance with three separate computers.
  • Peer and Support groups able to offer hybrid options depending on the comfort level of members and facilitators STARTING on Oct 13th. Option to sign up and come to join the Zoom meeting.
  • Mental Health services are to remain virtual at this time.
  • The Library and Lounge will have social distancing with fewer seats available to accommodate social distancing.
  • New and expanding clothing closet and food pantry for those in need of clothes and food.
  • The Art Gallery is opening up Saturday October 2nd with new artists. Art will be up for the next three months so it can be seen.

 

Now that the Center is reopening again, what kind of opportunities are available for those in the community who would like to get involved?

  • The best way to stay current with the Center’s activities is to subscribe to our newsletter via our website which comes out every week. This includes volunteer opportunities, information about art installation, monthly programs, and all different social media accounts to get news updates.
  • Volunteers wanting to become a support group facilitator are provided with the necessary training.
  • Joining a support group is the best way to stay connected to the Center and others in the community.
  • There is an events volunteer list to help in events like help preparing to open before events.
  • Members of the community can also join a board committee to help and learn how the Center works.

 

What will be the mitigation efforts to reopen the Center back safely?

  • Self-screenings will ask questions with regards to health symptoms.
  • Per DC law all staff are required to be vaccinated. However, proof of vaccinations or recent test are not going to be asked from community members.
  • In the center social distance practices and mask wearing will be mandated.
  • Peer support groups are being offered in hybrid format so those who are not feeling well do not feel obligated to come into the Center.
  • In accordance with CDC guidelines contact-tracing will be implemented so signup sheets will be mandatory for all who visit the center with their name, phone number and email address.
  • 2 portable air filters have been purchased for the DC Center’s meeting space. They are rated to filter down to .01 microns in size.

 

Are masks required at the Center?

Per CDC guidelines all staff/participants (2yrs or older) physically at the building are required to always wear masks to stop the spreading of COVID-19.

 

What will happen if either staff or participants test positive for COVID-19?

  • The Center will be closed until a full deep cleaning is completed.
  • Staff present/exposed will be asked to quarantine and work remotely until such time as they can provide a negative non-rapid COVID test, per CDC guidelines.
  • Participants/guests who visited 3-4 days prior will be notified of the potential exposure and be asked to contact the DC Center if they are showing symptoms.

 

Will social distancing be enforced at the Center?

The maximum number of people in the DC Center at one time has been adjusted to a maximum of 25 to 30 to accommodate enough space for social distancing.

 

What kind of sanitation procedures will be implemented to prevent the spread of the COVID-19?

  • Sneeze Guards will be installed at the Cyber Center and front desk, as well as 6-foot distance floor markers.
  • A sanitation station will be set up outside the Center that includes wipes/sanitizer, gloves, mask and health self-assessment.
  • Using a clean pen and used pen system, all who enter the Center will need to fill out a log for contact tracing purposes with information such as name, phone number and email address.
  • Cleaning and sanitation procedures will be implemented more frequently throughout the day.
  • Air purification system will be provided for various spaces within the Center.

 

If I am unwilling or unable to comply with mask mandates, will I be turned away from the Center?

To enter the DC Center, you will be asked to wear a mask. If someone is unwilling or unable to wear a mask and/or mentions health issues, assistance will be provided to them outside the DC Center in the Atrium to the best of our staff’s ability. We ask that everyone consider that many people come through the DC Center on a regular basis, so it’s important to make sure everyone is protecting the community by doing what we can. 

 

If rates of COVID continue to rise in DC will the Center remain open?

Federal and local guidelines will be closely monitored and adhered to, up to and including closing the Center due to an increase in COVID cases in the DC area to ensure the safety of our employees and constituents.

We Are Closed In Observance Of Juneteenth

 

The DC Center will be closed on June 19, 2020 in observance of Juneteenth

and

to support the #StrikeForBlackLives. #BlackLivesMatter

If you are facing a life threatening situation or seeking immediate care:

DC Mobile Crisis: 202-673-9300
DC Shelter Hotline: 202.399.7093 or 311
Maryland Mobile Crisis: 240-777-4000
National Suicide Prevention Lifeline: 800-273-8255
Trans Lifeline: 877-565-8860
LGBTQ under 25: Trevor Lifeline: 866-488-7386
LGBTQ National Help Center (all ages – various lines/hours): 888-843-4564 www.glbthotline.org

 

DC Center – Closed Effective 3/16/20

Image of the Coronavirus and the works COVID-19

Taking guidance and recommendations about social distancing from the DC government and the CDC, effective Monday, March 16th, The DC Center for the LGBT Community’s office will be closed. Staff are still working remotely, and will be checking emails and voicemails multiple times each day. Please reach out to supportdesk@thedccenter.org to connect with the DC Center, as we are still able to provide services and support.

If you are interested in attending support groups remotely, please reach out to your facilitator or supportdesk@thedccenter.org and we can provide options for remote meetings using conference lines.

The situation is changing rapidly, please refer to the CDC’s website and coronavirus.dc.gov for up-to-date information on what you can do to help prevent and slow the spread of the coronavirus. 

The DC Center team will be meeting regularly to assess the situation and rest assured that we will open as soon as it is safe to do so, as we know that many of our clients and participants are vulnerable and will need support. If you are able, please consider donating and supporting organizations that provide food, medicine, and other support to marginalized populations. 

 

If you are facing a life threatening situation or seeking immediate care:

DC Mobile Crisis: 202-673-9300
DC Shelter Hotline: 202.399.7093 or 311
Maryland Mobile Crisis: 240-777-4000
National Suicide Prevention Lifeline: 800-273-8255
Trans Lifeline: 877-565-8860
LGBTQ under 25: Trevor Lifeline: 866-488-7386
LGBTQ National Help Center (all ages – various lines/hours): 888-843-4564 www.glbthotline.org

 

Diverse City Fund Grant Opportunities

The Diverse City Fund has opened grant applications for the spring of 2019!

The Diverse City Fund works to nurture community leaders and grassroots projects which are acting to transform DC into a more just, vibrant place to live. Through grantmaking, the Diverse City Fund identifies, supports, and connects people in communities of color who are engaged in change work.

They support the development of community-level social change by funding projects that have less access to traditional funding sources.

Funding priorities for this grant cycle are directed toward:

  • Groups that might not get funded by traditional funders, e.g. groups that are small, new volunteer-led, politically radical or activist initiatives, etc.
  • Coalitions / alliances
  • Mobilizations for protests and resistance
  • Organizing and advocacy, and
  • Healing, mental health and cultural liberation work that brings people of color together and prepares people to resist.

For further details and instructions on how to apply please visit the grants page at the Diverse City Fund website.

LGBTQ-Two Spirit Workgroup Seeks New Members

ommittee

The Indian Health Services (IHS) LGBTQ-Two Spirit Workgroup seeks additional members. IHS is the federal health insurance program for American Indians and Alaska Natives.  The Indian Health Service (IHS) works to ensure that Lesbian, Gay, Bisexual, Transgender, Questioning and Two Spirit (LGBTQ-2S) American Indian and Alaska Native (AI/AN) individuals and their families receive equal access to health services in the communities where they live. IHS carries out this work by providing enhanced resources for health issues, developing better information regarding health needs, and working to close the health disparities gap that currently exist for our Native LGBTQ-Two Spirit people.   For more information visit: www.ihs.gov/lgbt

Members of the community and federal participants are welcome to apply for the Workgroup.  Interested individuals can contact interested folks can contact Richard.Haverkate@ihs.gov.